Shipping Schedule

Monday through Friday:

  • Same-Day Shipping: We guarantee same-day shipping for all orders placed before 3 PM Eastern Standard Time (EST). This means that any order received before the cutoff time will be processed and dispatched on the same day, ensuring that your kratom reaches you as quickly as possible.

Saturday and Sunday:

  • Weekend Orders: Orders placed over the weekend (Saturday and Sunday) will be processed and shipped on the following Monday. We understand the eagerness of our customers to receive their products promptly, and we strive to ensure that weekend orders are given priority at the start of the week.

Shipping Methods

KratomExchange.com offers various shipping methods to meet your needs. The available options will be presented to you at checkout, allowing you to choose the most convenient and cost-effective delivery service for your location.

Shipping Confirmation and Tracking

Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. This number allows you to monitor the status of your shipment in real-time, providing transparency and peace of mind as your order makes its way to you.

Shipping Fees

Shipping fees vary depending on the chosen shipping method and the destination of the order. The applicable shipping charges will be clearly displayed at checkout before the finalization of your order.

International Shipping

Currently, KratomExchange.com focuses on serving customers within the United States. We do not offer international shipping at this time.

Lost or Delayed Packages

If your package is delayed or lost in transit, please contact us as soon as possible. We will work diligently with the shipping carrier to resolve the issue and ensure that your order is delivered to you.

Contact Us

For any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us. Our dedicated customer service team is here to assist you and ensure that your experience with KratomExchange.com is seamless and satisfactory.

Email : support@kratomexchange.com

Phone: +910-524-9220

Thank you for choosing KratomExchange.com. We look forward to serving your kratom needs and exceeding your expectations with our quality products and fast shipping.